Our Terms and Conditions of Service

1- Definitions

1.1 “Company” refers to Slip Safety Services Limited.

1.2 “Client” refers to the individual or business receiving the services provided by the Company.

1.3 “Services” refers to the services agreed between the Company and the Client as outlined in the relevant quotation or service agreement.

2- Scope of Services

2.1 The Company agrees to provide the Services as detailed in the service agreement or quotation, subject to the terms outlined herein.

3- Fees and Payment

3.1 All fees for Services shall be as set out in the relevant quotation or service agreement.

3.2 Invoices will be issued on completion of the Services, unless otherwise agreed in writing.

3.3 Payment is due within 7 days of the date of the invoice, unless otherwise agreed in writing.

3.4 Late payments may incur interest at the statutory rate, pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.

3.5 Where the Company provides two pricing options for a Service, a “one-off” price and an “annual” price, acceptance of the “annual” price by the Client constitutes an agreement to repeat the Service annually. Should the Client not proceed with the repeat Service in the second year, the Company reserves the right to invoice the Client for the difference between the “one-off” price and the “annual” price quoted for the first year of Services.

4- Cancellations and Postponements

4.1 In the event that the Client wishes to cancel or postpone any Services scheduled, the Client must notify the Company in writing as soon as possible.

4.2 Cancellations or postponements made within 5 working days of the date the Services are due to be undertaken will result in an abortive charge of 50% of the invoice value for the affected Services.

4.3 No charge will apply if cancellations or postponements are made more than 5 working days prior to the date of the scheduled Services.

5- Liability and Insurance

5.1 The Company will use reasonable skill and care in providing the Services but shall not be liable for any indirect or consequential losses.

5.2 The Company’s total liability in respect of any Services provided shall not exceed the total amount of the fees paid by the Client for the affected Services.

5.3 The Client is responsible for ensuring the environment is safe for the provision of the Services and holds relevant insurance where applicable.

6- Force Majeure

6.1 The Company shall not be liable for any failure to perform the Services due to circumstances beyond its reasonable control, including but not limited to acts of God, war, fire, strikes, and industrial action.

7- Governing Law

7.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

7.2 Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.