1. Chris on 21st March 2020 at 4:29 pm

    Great survey. I am a member of Vital Health and Wellbeing in Ascot. The facilities are very nice, but the hygiene and maintenance is awful and for the prices that’s simply unacceptable. The walkway around the swimming pool is like an ice ring with wet floor signs out, the shower area floor is messy and the changing rooms seldom experience a clean.

    • Christian Harris on 22nd March 2020 at 8:51 pm

      Thanks for commenting, and for taking the survey, Chris.

      it is a shame when otherwise nice clubs don’t invest in maintaining standards.

      I suspect that in the “AC” world (“After Coronavirus”), cleanliness will all of a sudden become the number 1 priority for members and therefore health club operators will need to keep up with changing client demand or face not getting back the members they have now lost due to society shutting down.